Legal

Terms of engagement

These terms apply to work requested from Mind Endpoint Path through this website or at our Taman Industri Subang office. They sit alongside any signed engagement letter, which prevails if the two differ.

Who we are

Mind Endpoint Path practises from 52 Jalan TS 6/5, Taman Industri Subang, Subang Jaya, Selangor 47510, Malaysia. Contact: +60 3-56314984, desk@mindendpointpath.digital.

What we accept

We accept professional work limited to the examination of applications used for SaaS customer onboarding, and closely related conversion, verification, seat-provisioning, handoff, and pre-go-live procedures described on this site. Sending a form is a request for a scoping note, not the start of an engagement.

Engagement letters

Work begins only when both sides have signed an engagement letter (or accepted it in writing) stating scope, period, deliverables, timetable, and fees. Until then, any extract request is preparatory and may be withdrawn.

Your responsibilities

You remain responsible for the onboarding application, the tenant directory, tax filings, PDPA compliance, and any statutory audit. You must provide complete extracts, a test tenant, and explanations in time for the procedures we agreed. We may qualify or stop the report if access is refused or the population cannot be defined.

Our responsibilities

We perform the procedures in the letter with reasonable professional care. We do not issue a statutory audit opinion under the Companies Act 2016, we do not provide a legal opinion on the PDPA, and we do not warrant that every error in an onboarding application will be found. Sampling and walkthrough procedures have inherent limits.

Independence

We will not, in the same period, implement or administer an onboarding application we have been engaged to examine. Tell us about other advisers on the same application so we can consider conflicts.

Confidentiality

Working papers, extracts, and reports are confidential. We may disclose them if required by Malaysian law, a regulator, or a professional body, or with your written instruction (for example, to your internal or statutory auditor).

Intellectual property

You may use the report for the purpose stated in the letter. Our walkthrough templates, checklists, and methodology remain ours. You may not publish the report or quote it in marketing without written consent.

Fees and expenses

Fees are as quoted in the letter. Out-of-pocket expenses (travel beyond the Klang Valley, specialist extracts, translation) are billed at cost when agreed in advance. Website fee notes are illustrations, not a standing offer. There is no online payment on this site.

Liability

Our liability for an engagement is limited to the fees paid for that engagement, except in cases of fraud or other liability that Malaysian law does not allow us to limit. We are not liable for loss caused by incomplete information, by decisions you take on the report, or by third-party systems we did not examine.

Governing law

These terms are governed by the laws of Malaysia. The courts of Selangor have exclusive jurisdiction, unless the engagement letter names another forum.

Last updated 12 August 2026.